单位名称：Bloomberg彭博

专业要求：信息安全类、计算机类、电子类、软件工程类

学历要求：硕士、本科

应聘方式：www.blpcareers.com

截止时间：2017-05-31

联系方式：

岗位介绍：

A trader can't login to the Bloomberg Terminal and is now risking millions. You respond fast and calmly troubleshoot the problem with her so she regains access - millions saved and quality service delivered!

You're a calm voice in a fast-paced market. Our clients count on you to walk them through their software and hardware issues so that they can benefit from the power of the Bloomberg Terminal. You are part of a global team that works to support and resolve client technical issues. It might be a biometric security or basic networking issue but whatever it is, you are there to help!

What's in it for you?

This is a 6 months industrial placement. You will be on the front-line with our clients but part of a global team that encourages innovation and forward thinking. Have an idea on how to be more efficient? Great, work with other departments to generate new ideas, explore new developments and investigate complex issues! You will get a crash course on how to support our clients using the most powerful tool in the financial industry today whilst gaining invaluable technical experience.

We will trust you to:

- Provide exemplary technical support to our customers globally by means of telephone, chat, email and onsite visits

- Ensure all requests are logged and updated using our proprietary ticketing system

- Maintain an outstanding level of customer service focus whilst dealing with clients

- Ensure all team members have the latest information on all ongoing issues by sharing knowledge and updates

You need to have:

- A passion and understanding of IT products and principles

- Strong listening, problem solving and analytical skills

- Proven excellence in customer service

- Exceptional communication skills with the ability to remain calm under pressure

- The aptitude to multitask with a high volume of tasks

- A desire to work within a team

You need to be able to:

- Work full time from April 2017 onward

- Read, write and speak English and Mandarin at a business fluency level

We would love to see:

- Experience troubleshooting and configuring networks and PC/application connectivity

- Experience troubleshooting Windows OS issues

- Experience troubleshooting Software and applications

- Experience with PC hardware and peripherals

What Bloomberg does - and how you can make your mark here:

Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government a competitive edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy and innovation-which is where you come in.

At Bloomberg, you will have the opportunity to go above and beyond and to take risks. Be a part of an organization that is entering new markets, launching new ventures and pushing boundaries. Our ever-expanding array of technology, data, news and media services fosters innovation and empowers clients - and offers nearly limitless opportunities for career growth.

If this sounds like you?

If you think you are a good match, driven and eager to learn, then apply! We'll get in touch to let you know what the next steps are.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

企业介绍：

彭博是全球领先的商业、金融信息和新闻资讯提供商，通过强大的集信息、专家及观点为一体的动态网络为全球决策者带来关键优势。彭博精于以创新的技术来快速、精准地传递数据、新闻和分析，这也是彭博专业®服务（Bloomberg Professional service）的核心优势所在。依托彭博核心优势，彭博企业解决方案借助科技手段，帮助客户更加高效地实现跨机构的数据和信息的获取、整合、分发及管理。彭博还通过“彭博政府” 、“彭博新能源财经”以及“彭博BNA”等产品为非金融行业的决策者们提供高质量的数据、新闻与分析服务。风险投资基金Bloomberg Beta投资创业初期的科技公司。彭博新闻社在全球73个国家的150个分社拥有2,400多名新闻和多媒体专业人员，通过彭博专业服务、电视、电台、移动设备、互联网及三本杂志（《彭博商业周刊》、《彭博市场》和《Bloomberg Pursuits》）发布新闻，覆盖全球。彭博总部位于美国纽约，在全球拥有192个分支机构及19,000余名员工。

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